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FAQs

  • How can I place an order?
    To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
  • How can I track my order?
    Once your order is shipped, you will receive a confirmation email with a tracking number. You can track the status of your order through our website.
  • What payment methods do you accept?
    We accept major credit cards, debit cards, PayPal, and other secure payment methods. Payment information is encrypted for your protection.
  • Is my personal information secure?
    Yes, we take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. For more details, please refer to our Privacy Policy.
  • Do you ship internationally?
    Currently, we only ship within the United States. For international shipping inquiries, please contact us at support@kihomi.net or via chat.
  • How do I initiate a return or exchange?
    To initiate a return or exchange, please contact our customer service team at support@kihomi.net. For more details, refer to our Return Policy.
  • What is the shipping cost?
    Shipping costs are free for customers within the US. For international customers, shipping costs will be provided upon inquiry. Please contact us at support@kihomi.net or via chat for more information.
  • What is the expected shipping time for US customers?
    US customers can expect their orders to arrive within 2-6 business days since it was marked as shipped. For more details, please refer to our Shipping Policy.
  • How can I contact customer support?
    For any questions or concerns, you can reach our customer support team at support@kihomi.net. We aim to respond to inquiries within 24 hours.
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